Help & support — Lumaria Guard
Guard remains in development. Technical support needs the exact build before diagnosing permissions or services.
Common issues
01
Unexpected permission: include Android’s exact wording and app version.
02
Notifications/background: describe when it happens and which setting is active.
03
Network: do not share credentials or sensitive information when reporting.
04
Production: Data Safety and policy will be finalized after final audit.
Before contacting us
- Check the installed app version and Android version.
- Reproduce the problem with the smallest set of steps.
- Do not send passwords, pairing codes or sensitive files.
Contact support
Write to hola@lumarialab.es. Include app, version, device, Android and steps.