Help & support — Lumaria Link
Help for discovering, pairing and controlling devices on the same Wi‑Fi network. Version 5.0.1 is a source candidate; final two-device physical testing is still required.
Common issues
01
Device not found: confirm both are on the same Wi‑Fi and the router is not using client/AP isolation.
02
Pairing: discovery only finds a device; commands require pairing.
03
Screen sharing: the official MediaProjection consent should appear; silent capture is not part of the documented design.
04
Find: sound, vibration and flashlight depend on hardware, permissions and system policies.
Before contacting us
- Check the installed app version and Android version.
- Reproduce the problem with the smallest set of steps.
- Do not send passwords, pairing codes or sensitive files.
Contact support
Write to hola@lumarialab.es. Include app, version, device, Android and steps.